The Scaling Experts | Small Business Growth O/S

Bob Norton, 6X founder with 4 exits who disrupted four industries and has helped more than 200 companies scale

Advanced LLM Usage for CEOs and Executives Series

This short article series is designed to help owners, entrepreneurs, and senior staff use AI LLMs far better. As a past CTO and VP of Engineering and someone who has used AI every day in many ways for several years now, I have found most do not understand its limitations or its most powerful features either. These eight articles reveal not just tips and tricks, but major traps in using AI—especially when it gives confidently stated, credible-sounding answers that are wrong.

AI Can Write Your Strategy. That Is the Problem.
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A strategy-looking document is not a strategy

Ask an LLM to write a strategy and it will gladly produce a SWOT analysis, market summary, positioning statement, goals, priorities, and an implementation plan. It may be more polished than the plans many companies already have. It can also be completely ordinary.

Strategy is not a collection of intelligent-sounding sentences. It is a set of choices about where to compete, how to win, what not to do, and which advantage the company can build before competitors respond. Those choices are valuable precisely because they are not obvious.

Models begin with history; advantage begins with an exception

LLMs are trained on existing patterns. That makes them excellent at explaining what has worked, mapping a market, comparing business models, and generating plausible alternatives. When the inputs are generic, however, the output naturally gravitates toward familiar answers.

Imagine asking a model in the mid-1980s how to improve an office-supply company. The safe answer would have been better catalogs, warehouses, routes, and delivery. The breakthrough was the big-box office-supply store – the model used by Staples, Office Depot, and OfficeMax. The value was not in optimizing the accepted distribution model. It was in changing it.

The strongest strategy may come from a founder’s unusual customer insight, a channel competitors dismiss, a proprietary process, pricing architecture, intellectual property, timing, or a constraint that forces a better design. Much of that information is not on the public internet. AI can generate new combinations of existing patterns, but it has no firsthand experience, proprietary insight, or strategic conviction of its own.

AI can write a strategy, but leadership must choose where to compete and how to win

Make AI attack the strategy instead

AI becomes extremely useful after the leadership team has supplied the proprietary facts and formed a strategic hypothesis. Then use it as an analyst, skeptical board member, competitor, customer, and investment committee.

ADVANCED MOVE – COPY/PASTE PROMPT

Act as a hostile strategy red team. Identify every element of this plan that is generic, easy to copy, based on an untested assumption, or inconsistent with our economics and capabilities. Name the three strongest competitor responses. List the evidence that would disprove our plan. Then suggest five sharper choices without deciding for us.

That prompt does not ask AI to own the strategy. It asks AI to increase the number of attacks the strategy must survive. The CEO still chooses the tradeoffs and owns the consequences.

AirTight CEO Trusted Adviser program

Click the image above to learn about Bob’s Trusted Adviser program for SMBs that want to scale.

For a free business assessment Zoom call on what is holding your company back that you may not see, click here. Bob Norton does all these personally. Offer good for CEOs and owners at companies with at least $500K in revenue or 6+ employees. A complete written report is available to anyone for $1,200.

Protect the crown jewels

Do not paste confidential strategy into any AI product until you understand the service plan, contract, retention policy, training settings, and administrative controls. Business and enterprise plans commonly offer stronger protections than consumer accounts, but policies differ. The correct rule is not “never use cloud AI.” It is “know where your data goes before you disclose the moat.” Without the right controls, an AI service can become a Trojan horse for confidential company information. Treat prompts and uploads as data disclosures, not casual conversations.

AI can make strategic thinking faster and broader. It cannot relieve the CEO of responsibility for making a distinctive choice. If a competitor can obtain your strategy by typing the same question into the same tool, you do not have a strategy. You have a nicely formatted consensus.

ADVANCED LLM WEBINAR
COMING SOON

Most owners never get beyond prompts, drafts, and occasional research. This fall, AirTight Management will host an Advanced LLMs for CEOs live series built around real business work: better decisions, faster research, smarter workflows, stronger management systems, and more than 100 practical moves you can use—with some tools and models available nowhere else.

The launch price is $29 for the complete live, four-webinar series, recordings, and downloadable tools. Click here to register.

REGISTER FOR THE ADVANCED LLM WEBINAR

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