The Scaling Experts | Small Business Growth O/S

Call Us at (619) SCALE06 9am-6pm CT

Unlock Exponential Growth: Proven Strategies for Scaling Any Consumer Product (CPG), Amazon or E-Commerce Business

FACT: 99.98% of Companies Never Reach $100M—Will Yours Be Different?

Scaling Your Consumer Product Company is Hard—Failing is Harder. Here’s What’s Stopping You.


You Built a Great Consumer Product Business or E-Commerce Company—So Why Aren’t You Scaling Faster?

Most CEOs Companies Hit a Growth Ceiling—Here’s How to Break Through

You’ve built a product line or company that solves a real problem. You have customers. Your revenue is growing—just not fast enough. And consumer products can scale exponentially with increased channels, partnerships, and marketing.

If you’re like most CEOs, you’re working harder than ever, but the business isn’t scaling as expected. You’re not alone. Only 1 in 6,300 companies will ever reach $100M in revenue—and only 1 in 400 companies will reach just $10M—not because their product isn’t good enough but because they hit roadblocks that keep them from growing. Because they must shift management styles and gears at each new level. And use more sophisticated leadership systems.

Consumer packaged goods are hard to protect without strong branding and retail channels. Like any business, innovation and top people are the path to sustainable competitive advantage. Direct to consumer (D2C) can be one channel but is a risk strategy long-term alone. Reaching critical distribution channels fast—before competitors replicate your differentiator—can skyrocket sales. Few will make it because the differentiation and value added must be greater than competitors, and the marketing must be excellent too.Consumer Product

Manager using dashboard on a PC screen
Innovation in FinTech and financial services is expect to grow at over 16% CARG through 2030
60 Top retail, ecommerce and CPG brand logos
Our CEO, Bob Norton, has worked with over 100 CPG and retail brands like: Amazon, Duracell, Sprint, Bob's Stores, MCI, BIC Pen, Lands End, JC Penny and over 100 other retailers.

The top 6 challenges shared by retail, e-commerce, and CPG companies include: 

1. Supply Chain Disruptions & Inventory Management
  • CPG and retail businesses struggle with global supply chain delays, raw material shortages, and unpredictable demand.
  • For eCommerce, managing stock levels, avoiding overstock or stockouts, and optimizing last-mile delivery remain critical.
2. Rising Customer Acquisition Costs (CAC)
  • Both retailers and CPG brands rely on paid advertising and promotions, but digital ad costs continue to rise.
  • For eCommerce: Increased competition in paid media (Google Ads, Meta Ads) makes acquiring new customers more expensive.
3. Shifting Consumer Expectations & Personalization Needs
  • Consumers expect personalized experiences, seamless omnichannel shopping, and fast, free shipping.
  • For eCommerce: Need for AI-driven recommendations, personalized email marketing, and dynamic pricing to improve conversions.
4. Price Sensitivity & Margin Pressure
  • Inflation and economic uncertainty make consumers more price-conscious, forcing businesses to compete on price.
  • For eCommerce: Need for smarter discounting, bundling, and loyalty programs to maintain profit margins.
5. Digital Transformation & Omnichannel Integration
  • Traditional retailers and CPG brands must balance brick-and-mortar with digital sales channels.
  • For eCommerce, integration between online marketplaces (Amazon, Shopify, and DTC sites) and social commerce platforms is key.
6. Data Privacy, Compliance & Cybersecurity Risks
  • Growing regulations (GDPR, CCPA) make it harder to collect and use customer data.
  • For eCommerce: need to invest in secure transactions, customer data protection, and compliant marketing strategies.
Collage of retail, ecommerce and consumer packaged goods with stores, warehouses and people
The worlds of retail, ecommerce and consumer products share many of the same challenges and must integrate in most companies
The good news? These roadblocks are predictable—and fixable.

Does Any of This Sound Familiar?

  1. Growth Has Stalled—Your revenue plateaued despite having product-market fit. You have not reached the proverbial hockey stick curve that allows rapid growth. 
  2. Scaling Feels Chaotic: You’ve hired people, but execution is inconsistent.
  3. You’re Stuck in the Weeds: Your leadership team spends too much time fighting fires instead of scaling.
  4. Customer acquisition is not predictable—sales and marketing aren’t driving consistent results. You need a repeatable economic formula.
  5. Visibility to Profitability Isn’t Clear—Revenue is up, but fixed costs are high and climbing with marketing expenses and staff.
  6. You’re constantly fixing mistakes; your team makes avoidable errors that cost time and money.
  7. Hiring great people is hard—finding and keeping A-players feels like an endless challenge.
  8. Investors Aren’t Biting You need funding to grow, but you’re not getting the valuations you need.
Bar charrt showing the percentage of companies with a successful exit after an investment by top venture capital firms like Benchmark Capital
Even After Getting Venture Capital Most Companies Fail to Have a Strong Exit
Bar chart of e-commerce sales 2019-2026 growth projection
Retail ecommerce sales percentages and growth rates
  • Global retail ecommerce sales totalled $6.09 trillion for 2024. This represents around 20% of retail sales (online and offline). (Source: Shopify.)
  • It is forecast that worldwide ecommerce sales will be worth $9.4 trillion by 2026. (Source: Statista.)
  • In 2024, Asia dominated as the largest e-commerce market globally, with its total online retail revenue nearing 2 trillion U.S. dollars. This figure surpassed the Americas’ e-commerce revenue by about 500 million U.S. dollars. 

Benefits that we can guarantee, like no one else globally:

  • Achieve Rapid Growth: Our tailored strategies ensure entry into new markets, increasing your TAM and ability to raise capital too, minimizing time to revenue.

  • Mitigate Scaling Risks: We identify and address all common pitfalls in scaling, safeguarding your company’s resources and reputation. Our systems and IP get you to the next level in weeks, not years

  • Maximize Operational Efficiency: Systematize all processes to enhance productivity, leading to sustainable growth.

  • We target 50%+ CAGR and a 2X to 6X valuation in one year by using several little-known techniques. This translates to 32X in five years—it’s just math—easy to say but hard to do. Of course, more is possible with conditions right. 
This is only possible because we have invested decades in the art of scaling and millions in our intellectual property, training platform, and systems. And have deep experience in FinTech, blockchain, and crypto.
CPG, retail and e-commerce scaling requires a strong team with complementary skills in many areas.

 

One of the primary drivers in both retail and CPG is brand marketing and digital marketing. 

  • Online retail sales Projections
    • In 2024, the U.S. online retail sales are projected to reach $1.2 trillion, which is a 9.8% increase from 2023. 
       
    • In 2025, global e-commerce sales are projected to exceed $8 trillion. 
       
    • In 2027, the U.S. online market is projected to grow to more than 50%. 
Percentage growth in online retail sales growth graph 2016-2027 - U.S. Census Bureau
Online shopping continues to grow after the big COVID run up

Scaling Requires Shifting Management Style and Systems at Each Level

5 Stages of Developemt Model showing a metaphor by boat size from speed boat the aircraft carrier
Each Stage of Growth Presents New Challenges - Stage #4 Begins Rapid Scaling

Every company, even in retail, CPG, and e-commerce, needs to completely adjust their management style and systems and reorganize at each of the five levels shown at left. Few people have done this well multiple times like our founder

Founding teams need to fill out the senior team and tap into expertise they may not be able to afford full-time by using fractional CXOs, consultants, and other trusted advisers that have scaled to that next target revenue level. Geographic expansion, international distribution, supply chains, and in-country marketing will continue to be challenges in this environment. 

And scaling requires more capital at much higher prices to retain fair ownership levels and accelerate growth. 

If these challenges sound familiar, you don’t need more hustle—you need proven systems for scaling.

You need to develop and add to your team, adapt your organization’s structure, and get guidance from a scaling expert at each stage transition.
Opportunities in online selling continue to grow, but some categories still prefer in-person shopping and support. However, scaling people, marketing, security, and asset management has all the same problems. 
The Path to Breakthrough Growth is Proven—We have already helped over 200 companies scale (see below).

Why Some Companies Scale—And Others Stall

Most consumer product and retail businesses struggle to scale, often due to supply chains, logistics, competition, and operations. Their teams are incomplete or inexperienced at scaling. And because they lack the fractional CXOs, advisers, and consultants that could cut through problems easily.

Young companies often try to “reinvent the wheel.”. They falsely believe their company is unique, and they need to reinvent management and leadership systems and science that are standard in any industry at the strategic level to create high-performance cultures and companies.

Most fail to use many decades of management science and leadership practices that are well proven but unknown to most—and not even taught in the top MBA university programs. We have been curating and organizing these for two decades. 

We work with tech CEOs to install Airtight Management—a proprietary, battle-tested system that enables your company to scale faster, smoother, and with higher profitability.

What Happens When You Remove the Hidden Bottlenecks?

Revenue Growth Accelerates: Get the right systems, strategy, and people in place to scale consistently. Easy to say. Very, very, hard to do.

Operations Run Smoother: Eliminate chaos with structured processes that let your team execute flawlessly.

Your Leadership Team Becomes High-Performing: Build an accountable, execution-focused leadership team that drives results.

Sales & Marketing Become Predictable: Generate and convert more leads with a scalable go-to-market system.

Profitability Increases: Stop losing money due to inefficiencies, execution errors, and hiring mistakes.

Your Valuation Skyrockets Become investor-ready with a business model that justifies higher multiples.scale

Top 3 Systems Needed

Icon for AirTight's Straqtegic Planning system $1
Job #1 is a differentiated strategy with high barriers to entry. That is what attracts top investors at high valuations and also top staff. Often tough to do in consumer products where price sensitivity can be high and competition fierce.
Icon - For AirTight's Management Best Practices System #2 include hundreds of prove best practices to lead and create higher performance
Using Proven Leadership and Operations Best Practices is Required to WIn. Contrary to popular belief these practices are the same in most industries. In retail managing many locations for consistencys is hard. CPG creates the logistical challenges of maintaining stock and vendor relationships.
Dashboards & Metric to drive more rapid growth and Kaizen
Every Company Must Move to "Managing By the Numbers" . This required the right Key Performance Indicators (KPIs), clear ownership and accountability through organizational design. This is not just about sales in retail and ecommerce but also critical to proect tredns and manage inventory, capital and SKUs.

The CEOs We Work With See Results—Fast.

We’ve helped dozens of consumer products launch on Amazon, D2C, and in retail stores and participated in obtaining financing and M&A exits. CEOs in over forty industries have already transformed their companies with a proven system for scaling. And at The CEO Boot Camp since 2004. Although many clients do not want their competitors to know about us, see selected quotes below. And video testimonials on our home page. Here’s what some of them have said:

“Using the systems we learned, we immediately solved problems we had struggled with for years after only two days working with Bob Norton.” – Software firm

“We were stuck at four locations and constantly fighting fires. After installing AirTight Management, we began growing steadily every year and reached a dozen locations, getting a $60 million buyout offer from a private equity firm.” – Medical Clinic, CEO

“Before we implemented AirTight Management, we were constantly playing defense. Now we have a scalable growth engine, and our revenue is compounding. We went from $20M to $72M in three years.” 

“Our culture was more productive after only sixty days. After implementing AirTight, our leadership team took ownership, and we grew steadily every month. And as CEO, I got out of the weeds. We have 10Xed our growth expectations now.” 

Book a Call—Let’s Identify Your Growth Roadblocks

You don’t need another generic business consultant. You need a scaling framework with systems designed specifically for high-growth tech companies.

On this call, we’ll:
  • Identify your biggest growth bottlenecks
  • Pinpoint where your operations are holding you back
  • Outline the next steps to fix them—fast

This is a zero-pressure call. If we’re not a fit, we’ll tell you. But if we are, this could be the single most valuable conversation you have all year. It could literally add $10M+ to your valuation in a year and enable faster growth with a higher valuation multiple too. 

📅 Schedule a call now. Let’s start scaling.

Businesman in front of flowchart working on process optimization
Nothing Replaces Experience Scaling
Icon for AirTight Management's Human Capital Acquisition and Development System #6
Your People are Everything and You Must Attract and Keep the Best by Creating a Professional and Fun Culture
Six people at round table meeting shot from above

Growth and Scaling

Running a business is easy!
Growing a business is not!

Call to get industry-specific case studies.

Or Call (619) SCALE06, (619) 722-5306 from 9am to 6pm CT.

This is not a sales call but an assessment of your company’s ability to scale and eligibility for our $10 million guarantee. In any event, we will guide you towards greater success. We will study your website and other materials in advance.

Bob Norton, CEO and Creator of AirTight Management and The CEO Boot Camp
Bob Norton, Our Founder and CEO oversees all engagements. Mr. Norton founded and sold four companies for over $1 billion total, returning a 25X ROI to investors. He has helped hundreds of companies as a trusted adviser, fractional CEO/COO and Board of Director member. He also created The CEO Boot Camp and has trained thousands of CEOs from over 45 countries.

Past Clients We Have Helped

Scroll to Top
See Guaranteed Scaling Program