Scaling Archives

14 Jul 23

Is Customer Service Dead or Just Dying? 8 Ways to Prevent it

Is Customer Service Dead or Just Dying? 8 Ways to Prevent it “The goal as a company is to have customer service that is not just the best but legendary.” – Sam Walton I can’t be the only CEO in the world who would look for daily, weekly, and/or monthly “flash reports” showing exactly what […]

09 Jul 23

Modes of Management, Adjusting Your Management Style to Your Company’s Stage

Modes of Management, Adjusting Your Management Style to Your Company’s Stage “If you can’t describe what you are doing as a process, you don’t know what you’re doing.” – W. Edwards Deming From the moment a new company is founded to its appearance on the Fortune 500 list, executives must be able to transform the […]

09 Jul 23

Simple, Yet Powerful Management Methods

Simple, Yet Powerful Management Methods “The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday’s logic.” – Peter Drucker As organizations grow, it is easy to have key positions filled by people who limit growth. Therefore, replacement of some people is inevitable as an organization grows; it must […]

09 Jul 23

What are Some Common Incorrect Adages in the Business World?

What are Some Common Incorrect Adages in the Business World? “Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.” – Albert Schweitzer So many to choose from that deceive people and can even cause the failure of a company. Here […]

08 Jul 23

Is HR Allowed to Veto a Hiring Decision by Management?

Is HR Allowed to Veto a Hiring Decision by Management? “A company is stronger if it is bound by love rather than by fear.” – Herb Kelleher Simply put, generally, no, but there are various scenarios and circumstances. So, this is really not a yes-or-no question and requires more information to answer. Legally, any officer […]

08 Jul 23

What’s the most effective way to train employees to thrive as managers?

What’s the most effective way to train employees to thrive as managers? “Management is doing things right; leadership is doing the right things.” – Peter Drucker Training like this is best done with an ongoing Management Development (MD) program. This is also often called learning and development (LD) or management development (MD). Management is an […]

08 Jul 23

What’s the difference between a CEO and a COO?

What’s the difference between a CEO and a COO? Easy. COOs deal with short-term management and daily, weekly, and monthly issues. This is the “care and feeding” of employees to coordinate resources and track results. CEOs work more on the long term, from 1 to 5 years out. CEOs also spend their time, maybe as […]

07 Jul 23

Why Do Founders Often Fail as CEOs?

Why Do Founders Often Fail as CEOs? “Management is doing things right; leadership is doing the right things.” – Peter Drucker In the dynamic world of business, the role of a CEO is crucial for the success and growth of a company. However, it is not uncommon to witness founders, who possess the vision and […]

07 Jul 23

What are the Skills Required to be a Successful Entrepreneur?

What are the Skills Required to be a Successful Entrepreneur? Below is a list of the skills we teach at The CEO & Entrepreneur Boot Camp. Lacking any one of them can kill a company or doom it to the “living dead,” barely surviving. No one builds a successful business alone; it requires a team. […]

07 Jul 23

The 11 Elements of a Successful Vision

The 11 Elements of a Successful Vision There is a lot of talk about creating and maintaining a vision, especially as part of a CEO’s job. In my opinion, ‘vision’ is a term that is both greatly overused and largely misunderstood. Many people consider vision to be an all-encompassing view of the product or service, […]

Is Customer Service Dead or Just Dying? 8 Ways to Prevent it

Modes of Management, Adjusting Your Management Style to Your Company’s Stage

Simple, Yet Powerful Management Methods

What are Some Common Incorrect Adages in the Business World?

Is HR Allowed to Veto a Hiring Decision by Management?

What’s the most effective way to train employees to thrive as managers?

What’s the difference between a CEO and a COO?

Why Do Founders Often Fail as CEOs?

What are the Skills Required to be a Successful Entrepreneur?

The 11 Elements of a Successful Vision

Boosting Growth Strategic Planning in Top Industry Sectors

Unlock Your Full Potential: Game-Changing Strategic Wisdom from the World’s Top Thinkers

Why most management and leadership advice is 100% wrong. Especially from mass media.

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